Survivor Angle 1

Here's how to stay safe online:


The Safe2speak Domestic Abuse Service is free to any resident of St.Helens who is a victim of domestic abuse, whatever your living situation.
If you or someone you know is experiencing domestic abuse you can phone the team for immediate help, support and emergency accomodation. 

Call: 01744 743200 (Monday - Friday 8am-5pm)
24-7 Support & Refuge: 01925 220541

 Practical advice to increase your safety during COVID19

Here are ways you can safety plan in the event of an emergency

  • Stay safe online - change your passwords regularly and remember to delete your browsing history
  • If you've got a personal alarm carry it on you so you can alert your neighbours
  • Make sure family, teachers and friends (not mutual) know what's going on and agree a code word that alerts them to call the police
  • Be honest about what's happening to you, and how you are feeling, so you can get help and support
  • Keep and/or make copies of personal and important documents somewhere safe and accessible or with someone trusted.
  • In case of an emergency, keep your phone charged, in credit and with you at all times
  • Store any useful numbers Safe2Speak, the Refuge and the police domestic violence unit into your phone but under other names. For example, the refuge could be in your phone under 'hairdresser'
  • Teach any children to call 999 in an emergency and what they need to say: their full name, address, telephone number
  • Choose a safe place in the house you can go to call the police if you need to,
  • avoid places like the bathroom or kitchen, where knives or razors might be.
  • Ensure all the tools or things that could be used as weapons are locked up in the garage or tool shed.
  •  Plan your escape routes so that in an emergency you can get away safely

Call 999 if your life is in danger and you need immediate help.  

Unable to speak?
Use the silent solution

1)       Dial 999

2)       Listen to the questions

3)       Respond by coughing or tapping the headset if you can't easily speak

4)       If prompted - press 55 - and you will be put through to the police

For more information visit: