Reporting Anti-Social Behaviour

To report anti-social behaviour, when it is not an emergency, you can call:

• Merseyside Police
  101 , report online or via @MerPolCC or Merseyside Police Contact Centre Facebook
  
• St.Helens Council Safer Communities Anti-Social Behaviour Unit
  01744 673114 or report via email to [email protected]
  
• St.Helens Council Contact Centre
  01744 676789 (8am to 8pm, Monday to Friday, and 10am to 2pm on Saturday).
  Email: [email protected]
• Crimestoppers
  0800 555 111 if you wish to give information without providing your details.

Registered Social Landlords
If you are a tenant of a Registered Social Landlord or Housing Association, you can contact your landlord as they have powers to tackle anti-social behaviour too. The Respect Standard for Housing Management was introduced to ensure landlords tackle anti-social behaviour and promote respect in local communities. The Respect Standard outlines how landlords should respond to anti-social behaviour and what measures are needed to support community efforts at tackling anti-social behaviour.

• Helena Partnerships
  One Call: 01744 63 73 83 (normal working hours 8am to 6pm).
• Riverside Housing Association
  0845 111 0000 (24-hour Customer Service centre)
• Your Housing Group
  0345 345 0272
• Regenda First Housing Association
  0344 736 0066
  [email protected]

Private Landlords
If you are a resident affected by anti-social behaviour involving a private tenant living in a privately rented property please contact Merseyside Police and St Helens Council.  It is essential that calls regarding anti-social behaviour are reported to the Police and recorded on their system via 101 or 999 if an emergency. 

Once an address has been identified as a problem for the community, arrangements will be made for Merseyside Police and St Helens Council to do a joint visit to speak with the tenant.  These tenants are then advised that if their anti-social behaviour continues, their private landlord will be contacted which could potentially lead to their eviction or an anti-social behaviour closure order of their home.

If you are a private landlord and you are contacted by St Helens Council regarding the behaviour of your private tenant you will be advised and supported accordingly.