Safer St.Helens Privacy Policy

The #BetterThanThat campaign has been created by St.Helens Council Marketing Services for the Safer Communities Team within St.Helens Council. This privacy policy will explain how the Safer Communities Team will use the personal data we collect from you, when you complete the #BetterThanThat pledge on this website.  

Privacy Policy 

When you provide us with this information it is treated in accordance to the Data Protection Act 2018. We have a legal obligation in how we use your data, in that we must 

  • Collect the information fairly
  • Explain to you how we use it
  • Let you know why we want to use the information
  • And tell you if we want to pass the information onto anyone else.  

How will my information be used?  

The information you provide to us (your name and email address) as part of the #BetterThanThat pledge will; 

a)be used only to send you an automated electronic promotion pack to your email address 

b)be used to identify you should you need to contact us regarding your pledge.  

c)be stored securely in accordance with the Data Protection Act 2018.  

d)not be shared with any third parties or other council services (the council's safer communities team is the only recipient of your personal data). 

By submitting the requested fields, you give your consent to us to process your personal data for the reasons listed above. Legally, this is to enable us to perform a task carried out in the public interest - that task being to help raise awareness of hate crime. Your data will be retained for the duration of the campaign and deleted upon completion.   

Data Protection 

The use of your personal data is controlled by the Data Protection Act 2018, which relates to any living individual. As part of St Helens Council we work under this Act Data Controller. 

The Council has a Data Protection Officer who has overall responsibility for data protection in the Council, and acts in an independent manner in line with legislation. The Council's Data Protection Officer is Caroline Barlow, and she can be contacted via email at

[email protected]. 

Your Data Rights 

Under the legislation, you have a number of rights relating to your personal data, i.e. being able to access your data, knowing how long we store it for and who to speak to if you would like to restrict access. All of this information is available via the Council's Data Protection Policy here >


If you are not happy with any of the information provided, or with how your data has been processed, you have the right to complain to the Information Commissioner's Office

Tel: 0303 123 1113
Post: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF)