Cold calling con warning issued

St.Helens Council is warning people to be on their guard about cold callers that lead people to believe they are from the council or the valuation office.

Concerned residents have contacted the council saying that they have been asked for payments up front for services and then a percentage of any potential refund on re-banding of their properties. At present it appears they are currently operating in the Eccleston and Denton's Green area of the town. Some calls have been from elderly people who are concerned and frightened.  They think the callers are from the council and have been seeking reassurance. If you have any queries in relation to incorrect banding of properties, residents can approach the Valuation office, free of charge, by contacting them on telephone number 03000 504000.If you feel that your property is in the wrong band, and are entitled to a refund, then you will keep 100% of it and will not have to pay the fees of a consultant. The council stresses that all its employees carry identification and that people should always ask to see proof of identity.

If in any doubt residents should contact the council on 01744 676789 for help and advice.